Privacy Policy

Effective Date: October 9, 2026

True Peptides ("we," "us," or "our") operates https://true-pepauore.shop. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact customer support, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Contact Information: Your name, email address, telephone number, billing address, and shipping address.

Order Information: Products purchased, order history, transaction status, shipping details, and information necessary to provide customer support.

Payment Information: Payment status, transaction references, and related billing information. Payment card details may be collected and processed directly by third-party payment providers.

Account Information: If account registration is available, we may collect information needed to create and manage your account.

Technical Information: Your IP address, browser type, device information, operating system, website activity, and similar technical data collected through cookies or comparable technologies where permitted.

Communications: Information you provide when contacting us, submitting a request, or communicating with customer support.

Please do not submit sensitive personal information unless it is necessary and specifically requested through an appropriate, secure process.

2. How We Use Information

We may use personal information to:

Process and fulfill orders.
Confirm payments and communicate order status.
Arrange shipping and delivery.
Respond to questions and customer support requests.
Manage refunds, returns, and disputes.
Maintain website functionality and security.
Detect and prevent fraud, abuse, or unauthorized transactions.
Comply with applicable legal, tax, accounting, and regulatory obligations.
Improve our website and customer experience.
Send marketing communications where permitted and, when required, with your consent.

3. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, analyze website traffic, improve security, and support other website features.

You may be able to manage cookies through your browser settings or available cookie preference tools. Disabling certain cookies may affect website functionality.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

4. How We Share Information

We may share relevant personal information with service providers that help us operate our business, including:

E-commerce and website hosting providers.
Payment processors and transaction verification services.
Shipping carriers and fulfillment providers.
Customer service and communications providers.
Website analytics and security providers.
Professional advisers, auditors, or legal representatives when necessary.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights, or to investigate suspected fraud or security incidents.

We do not sell personal information for money. Any sharing or processing for advertising or analytics purposes will be handled in accordance with applicable law and available privacy choices.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, dispute resolution, recordkeeping, and compliance with legal obligations.

Retention periods vary according to the type of information, the purpose for which it was collected, and applicable legal requirements. Information may be deleted, anonymized, or securely disposed of when it is no longer required.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we work to maintain appropriate safeguards for the information we handle.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information.

You may also have the right to object to certain processing, withdraw consent where processing is based on consent, or opt out of particular types of targeted advertising or data sharing where applicable.

To submit a privacy request, contact Support@true-pepauore.shop. We may need to verify your identity before processing your request.

We will respond within the time required by applicable law.

8. Marketing Communications

If we send promotional emails, you may unsubscribe using the instructions included in the message. Even if you opt out of marketing communications, we may still send necessary transactional messages relating to orders, payments, security, or customer service.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or use the relevant services. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We do not control the privacy practices of independent third parties. Please review their privacy policies before providing personal information to them.

11. International Data Processing

Depending on the location of our service providers, personal information may be processed or stored in jurisdictions other than your own. Where required, appropriate safeguards will be used for applicable international data transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updated versions will be posted on this page with a revised effective date when appropriate.