Contact Us

Contact Us

At True Peptides, customer communication is important to us. If you have questions about our products, an existing order, payment processing, shipping information, or store policies, please contact us using the details provided below.

Customer Support

Business Name: True Peptides

Website: https://true-pepauore.shop

Email: Support@true-pepauore.shop

Phone: +1 985-358-4911

Business Address: 16229 John Jones Rd, Franklinton, LA 70438, United States

Email Support

For general inquiries, order assistance, shipping questions, refund requests, or other customer service matters, please email Support@true-pepauore.shop.

To help us assist you efficiently, please include your order number, the email address used during checkout, and a brief description of your inquiry when contacting us about an existing order.

Please do not send full payment card numbers, passwords, or other sensitive authentication information by email.

Phone Support

You may contact us at +1 985-358-4911 for assistance with general customer service inquiries.

Phone availability may vary. If we are unable to answer your call, please leave a message or contact us by email.

Business Address

True Peptides
16229 John Jones Rd
Franklinton, LA 70438
United States

Please contact us before mailing any merchandise or returning an order. Returns must follow the applicable Refund Policy and any return instructions provided by our customer support team.

Response Times

We aim to respond to customer inquiries as promptly as reasonably possible. Response times may vary depending on inquiry volume, holidays, and the complexity of the request.

For the most efficient assistance, email is recommended for order-specific questions because it allows you to provide relevant details in writing.

Thank you for choosing True Peptides. We appreciate your questions, feedback, and continued interest in our store.